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How do I return an item? Thank you for shopping with botanikinc.com. Damage claims must be made within 5 business days by telephone or email. Customers must keep all original packing material/boxes in order to process claims.
Returns must be made within 10 days. Proof of purchase is required for all returns. When an item is returned, it will be inspected and exchanges, refunds or credits will be issued for the merchandise only. Shipping charges are non-refundable with the exception of damaged or defective merchandise.
Restocking fees may apply. Email contact@botanikinc.com for return authorization. Unauthorized returns will not be accepted. We will credit your charge account within 7 days of receiving the returned item. Gift cards are redeemable for merchandise only and may not be redeemed for cash.
Send pre-authorized returns via UPS/FedEx to: Botanik – Returns 2329 Lille Avenue Summerland, CA 93067 Send pre-authorized returns via USPS to: Botanik – Returns P.O. Box 1057 Summerland, CA 93067 Contact Customer Service at: phone: (805) 565-3831
email: contact@botanikinc.com
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