How do I return an item?

Thank you for shopping with 

Damage claims must be made within 5 business days by telephone or email. Customers must keep all original packing material/boxes in order to process claims. Returns must be made within 10 days. Proof of purchase is required for all returns. When an item is returned, it will be inspected and exchanges, refunds or credits will be issued for the merchandise only. Shipping charges are non-refundable with the exception of damaged or defective merchandise. Restocking fees may apply.

Email for return authorization. Unauthorized returns will not be accepted. We will credit your charge account within 7 days of receiving the returned item. 

Gift cards are redeemable for merchandise only and may not be redeemed for cash. 

Send pre-authorized returns via UPS/FedEx to: 
Botanik – Returns 
2329 Lille Avenue 
Summerland, CA 93067 

Send pre-authorized returns via USPS to: 
Botanik – Returns 
P.O. Box 1057 
Summerland, CA 93067 

Contact Customer Service at: 
phone: (805) 565-3831 email: